Continuous recording solutions are used wherever it is crucial to keep a record of audio communications. Whether it is the courtroom, a communications center or a customer service call center, Nelson Systems has a solution.

Nelson Systems recording solutions offer software to allow features like instant recall, call browsing, digital export of calls to wav files, and much more.  All of our recording solutions are also scalable so they can grow with your business.  Many products even have optional agent evaluation software suites to help managers track progress of agents against tailored criteria.

We have partnered with Eventide due to their exceptional product quality, industry awareness, support, and cost effectiveness.  Eventide's solutions have great reliability and scalability which allows us to better serve your recording needs.  If you need bullet proof liability or public safety recording and easy playback, this system is designed just for you.

Click on the logo below for more information about Eventide systems.

We have partnered with VPI due to their award winning products and flexibility in the commercial call center arena.  VPI's integrations are unparalleled in the market, and they have a wide variety of ways to interface with your existing call center applications to ensure you are capturing and utilizing data from various sources to improve productivity and make business decisions.  If you need to evaluate your agents, ensure PCI compliance, and gather data from multiple systems this is the product for you.

Click on the logo below for more information about VPI systems.